Salon Policy | Nail salon 45069 | Love Nails & Spa


Salon Policy

Nail Fix

We will fix your nails fix as long as it's still under our guarantee policy.

Regular Polish

we don’t guarantee any regular nail polish on fingernails.

Gel/ Shellac Polish

The gel is a long-lasting polish that we guarantee for seven days only if the polish was applied along with acrylic or a manicure. If your gel manicure chips within seven days, please let us know right away so that we can arrange a fix for you.

Dip Powder

We guarantee dip powder for seven days. If your dip powder chips within seven days, please let us know right away so that we can arrange a fix for you.

Acrylic full set

We guarantee for 7 days for the full set. If it is crack or break, please let us know right away. So, we can arrange a fix for you.

Late appointment

If you are going to be late for an appointment, please contact Love Nails and Spa's phone number (513) 795-6468. If you are expecting to be more than ten minutes late, we cannot guarantee completion of the services booked, but as always, we’ll make every effort to do so, or you could be rescheduled.

No show or no call

We are not going to schedule for any no show or no call appointment after 3 times fail appointment. But we are glad to have you walk in.

Personal Items

Love Nails and Spa is not responsible for any personal items that have been damaged or lost at our salons.

Payment Methods

Cash, Visa, MasterCard, and Love Nail and Spa Gift Cards are acceptable.

Gift Certificates

Gift certificates cannot be exchanged for cash, gratuities nor will cash be given in exchange for unused balances. Gift certificates are non-refundable. Love Nail and Spa is not responsible for lost, stolen or damaged gift certificates or any unauthorized use. All gift certificates expire one year from the date of purchase.


Services are non-refundable. If for any reason you are unsatisfied with your service, we will be more than happy to fix it for you. Please do not hesitate to let us know or an on-site manager know of any concerns. We're here to help!


Please keep children within your sight and safety. Safety is our first concern.

We Reserve the Right to Refuse Service To:

- Anyone with a nail condition we suspect may be contagious

- Anyone with open or infected wounds on the treatment area

- Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service

- Anyone more than 10 - 15 minutes late for an appointment

- Anyone demonstrating inappropriate behavior to our nail technicians and other customers

Holiday Hours & Availability

New Year's Eve - Closed at 5 pm

New Year Day - Closed

Easter Sunday - Closed

Memorial Day - Closed

Independence Day - Closed

Labor Day - Closed

Thanksgiving Eve - Closed at 5 pm

Thanksgiving Day - Closed

Christmas Eve - Closed at 5 pm

Christmas Day - Closed